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FAQ

Please have a look at the questions below, if you still have questions, please feel free to reach out to using our contact form

Do you have a brick and mortar storefront?
At this time, we do not have a physical storefront. We keep it this way to keep our costs down and to pass our savings onto you. If you would prefer to smell/touch/feel our products before purchasing, please visit one of the shops on our Stockists page and help support other local small businesses.

How can I ensure the longest burn time for my candle?
Below is from Your Foolproof Guide To Burning A Candle Correctly on candlepro

Burning a candle is easy. Luckily, so is following proper candle care and safety guidelines. Extend the life of your favorite candles, prevent unsightly soot and tunneling, and burn candles like a pro by following these simple tips:

Always trim the wick and check for debris.
Before you light a candle, always trim the wick to ¼ inch and remove any debris left in the wax pool such as wick trimmings or matches. Any debris will add more fuel to the candle than it’s designed to handle. Too much fuel can cause the flame to unexpectedly flare up or even start a small fire near the candle flame. Wicks that are left long or crooked can cause uneven burning, dripping, flaring and sooting. Trimming wicks will help prolong the life of your candle. Your candles will burn up to 25% longer if you trim the wick every couple of hours.

Get it right the first time.
Just like the first cut is the deepest, that first burn is the most important. Candles should burn one hour for every 1 inch in diameter of the actual candle size. For example, a candle that is 2 inches across should burn for 2 hours. If a candle is not burned for long enough to allow the wax to liquefy or to melt from edge to edge of the container, it will create a “memory ring.” Once a candle has a “memory ring,” it will continue to tunnel for the life of the candle.

Don’t keep candles burning for longer than indicated on the manufacturer’s instructions.
Burning a candle for too long will cause carbon to collect on the wick, leading it to “mushroom.” The wick will then become unstable and produce a dangerously large flame. Plus, your candle will start to smoke and release soot. Avoid this by always following the manufacturer’s instructions. In general, it is recommended that candles do not burn for longer than four hours and cool for at least two hours before relighting.
Keep the flame away from moving air.
When burning a candle, avoid proximity to fans, air conditioners, open windows, or crowded areas with people walking back and forth. Moving air can disturb the flame, resulting in those pesky black marks on the glass.
Store your candles properly.
Store candles in a cool, dark and dry place with the lid on to keep them clean of dust and debris, and to help protect the wax and fragrance. Highly fragrant candles have a life span of 6 to 12 months, depending on the scent. If you enjoy fragranced candles, then use and replace them often to avoid deterioration in appearance and performance.

How can I get the most from my Wooly Beast/Veil & Dagger Soap?
To get the most out of your soap bar, keep away from running water when possible, and use a draining soap dish to keep it dry when not in use.

What is the difference between your Natural Soap and your Essential Oil (Supernatural) Soap bars?
The base of our bars are the same, the only difference is that the Supernatural Collection bars are made with ONLY essential oil blends. Our other natural soap is made with a high quality blend of fragrance and essential oils. We source only the highest quality fragrance oils we can find. Both collections use only natural coloring as well.

Why Soy Wax?

  • Soy wax is 100% natural & renewable.
  • Soy candles are better for the environment and your health: they are non-toxic and burn cleaner than paraffin wax. Soy produces as much as 90% less soot than paraffin wax. This soot can blacken walls, ceilings, and furniture, contaminate ventilation ductwork in your home, & most importantly, add toxic carcinogens into the air that you breathe.
  • Soy candles burn slower than paraffin wax candles, making them last significantly longer. 
  • Soy helps U.S. farmers by creating important economic growth for the agricultural sector of the US economy.

Are your products ever tested on animals?
We never test on animals and support cruelty-free alternatives to all animal testing. We do our best to only use suppliers that align with our eco friendly values.

What makes your products eco-friendly?

  • Cruelty free - free from animal testing
  • Vegan - free from animal products
  • No Detergents
  • No Sulfates (SLS)
  • No parabens
  • No synthetic dyes
  • Phthalate-free fine fragrance and essential oil blends (only essential oils are used in the 'Supernatural' soap collection)
  • No Palm oil

 

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